How it Works

How do I find my pictures and order prints and products?

Click the “FIND YOUR PICTURE” on our homepage menu.

Follow the links to your event.  Browse through the thumbnails-MOST OF THE PHOTO GALLERIES ARE IN CHRONOLOGICAL ORDER.

FOLLOW THESE TIPS TO NAVIGATE THE LARGER GALLERIES FOR THE SPORTS: XC, WRESTLING, SWIMMING, TRACK, GOLF, GYMNASTICS

1.CLICK THE BLUE “SHOW ALL” BUTTON AT THE BOTTOM OF YOUR GALLERY PAGE, THEN WAIT BRIEFLY AS ALL THE THUMBNAIL SIZED PHOTOS LOAD ONTO PAGE.  IF VIEWING MULTIPLE GALLERIES, OPEN A SECOND TAB/WINDOW WITH THE OTHER GALLERY OPEN IN THAT WINDOW.

2.SCAN THROUGH THE THUMBNAILS UNTIL YOU GET TO YOUR ATHLETE/EVENT. THEN CLICK ON PHOTO TO SEE LARGER.

3.YOU CAN NAVIGATE BACK TO THUMBNAILS BY CLICKING BLUE TEXT ABOVE THE PHOTOS.  THIS APPROACH WILL SAVE YOU A GREAT DEAL OF TIME TO GET DIRECTLY TO YOUR PHOTOS WHEN BROWSING THROUGH LARGE GALLERIES.

4. Add photos to your Favorites and/or shopping cart  and select from our list of great products.  ****MAKE SURE TO SAVE YOUR FAVORITES IF YOU WANT TO VIEW/ORDER AT A LATER TIME.*****

5. Check out and pay securely. Use any major credit card, or pay via your PayPal account.

How do I order custom posters for OHSAA State Final & Any Other events?

We offer custom posters for OHSAA State Final events, and any other event we cover. Choose from our many different styles and sizes. Even have it matted and framed. Each poster style is different, and all allow you to customize the colors and text, and select the photos you wish to include. We will design it per your specs, and email you a sample for approval.

To order a poster, click your first photo to enlarge it, then:

Mouse over the “Buy” button (top right) and click “Select product”
Click the “Prints” category.

Scroll through our print products and select one of our posters.

Specify a quantity, then “continue.”

Drag your selected photo into one of the empty image placeholders.

In the left pane, click “More Photos” and wait for the thumbnails to display. Scroll up and down to view the entire gallery.

Drag your other photo choices into the empty image placeholders.
Click “Add to Cart” in the lower right.

Upon completion of your order, you will a receive a confirmation email with link to our poster design form with instructions for specifying colors, custom text, etc.

Our designer will work with you to customize!

How do I order a custom CD so I can print my own photos at home?

Custom CDs and DVDs give you unlimited use of your athlete’s photos for printing, web use, and sharing. User copyright license included. Print as many as you want! Get a single-image CD or via email, or choose a 6 or 12-player CD, or save big with an disk containing all images of a single player for any event, or a complete event CD containing every image from your event.
PLEASE NOTE: Team picture images are not available in electronic form, except for the entire-event disk product, or via the “TEAM” Picture Download option.

To order a multi-image CD, click your first photo to enlarge it, then:

Mouse over the “Buy” button (top right) and click “Select product”
Click the “Downloads” category.

Select one of our multi-image CD products.

Specify a quantity (a quantity of CDs, not images), then “continue.”

Drag your selected photo into the image placeholder (new placeholders will appear until you reach your image limit).

In the left pane, click “More Photos” and wait for the thumbnails to display. Scroll up and down to view the entire gallery.

Drag your other photo choices into the empty image placeholders until you have reached the image limit for your CD product.

Click “Add to Cart” in the lower right.

Why can't I find my event?

Clicking “FIND YOUR PICTURE” on our homepage menu displays a list of events groups currently available on the website. Select the appropriate group, and then follow the links to your event. Some older events may be on our “archive” site, which has a different look than our current-event site, but rest assured, our products and quality are top notch regardless.

We post our team/individual photo shoots within 1-2 weeks of your shoot day.  If you can’t find your pictures, you can contact us at PHOTOJOE2707@YAHOO.com, or at the Contact Us link above and we can help you locate your photos.

Expected Shipping Times

Online print orders are usually processed and sent to our finishing lab within two days of ordering. Please allow 10-15 business days for prints, CDs, packages, and specialty/showcase products, and 3-5 weeks for custom and framed products.

Orders may ship separately if production times dictate. You will receive an email when your order ships.

Custom poster orders require customer input, and so processing times will vary. Once a poster design has been finalized, print and ship times are generally 1-2 weeks.

My order arrived but some items are missing -- why?

Some of our special products are processed at an alternate finishing lab, and must be shipped seperately. Framed prints, for example will ship separately from unframed prints. So, you may get a small print order in one shipment, and a special item such as a statuette or framed poster in a different shipment. We will do our best to keep you apprised of any multiple shipments.

Is it safe to use my credit card online?

Your onine experience with Impact Action Sports Photography is completely safe and private through our secure order network. Online payments are handled by PayPal.com, which uses a 128-bit Secure Socket Layer (SSL) technology and the latest anti-fraud technology to protect the security of your online order information.

We are a local, small business, and your privacy is very important us. Any and all personal information you provide to us on our website when you register or purchase any photographic prints or photo-related items, (i.e. credit card information, name, address, e-mail address, telephone number etc.) will remain secure and private. We will not sell, rent or share your e-mail address with others for them to send you unsolicited e-mail.

What if I'm not satisfied with my photos or products?

Our experienced photographers use only the best state-of-the-art cameras and lenses, and our digital imaging and photofinishing techniques will make the best out of even the toughest lighting conditions. Your final product will be cropped according to our finishing guidelines, and color-corrected to meet our stringent quality standards, and backed by our 100% Money Back Guarantee.

If you are not completely satisfied with your purchase from Impact Action Sports Photography, return your purchase within seven days for a full refund!!

Can I crop my photos myself?

You may specify cropping parameters when you add a photo to your shopping cart. Our photofinishers will verify your crop specs prior to sending your order to the lab to make sure your print size and pixel dimensions are appropriate to obtain the best possible quality. If we determine that a crop will comprimise the quailty of a print, we will contact you to explore alternatives.

Rest assured that we take cropping and color correcting just as seriously as we do taking great photographs. Quality photofinishing is the key to a great finished product.

Does Impact Action do framing?

We offer a range of frame styles and colors for most of our prints. Look for the “framed” print options in our product list when adding items to your shopping cart.

Can I hire Impact Action to photograph my athlete, or team exclusively?

Yes! We are available for exclusive athlete, or team photo packages, by the game, tournament, or season. Click the “Parent/Fan Request” link to fill out an info form, and we’ll get back to you pronto. http://impactactionphotos.com/parent-request/

Can I schedule Impact Action to cover our event?

Yes! We are available for exclusive coverage of games, league championships, tournaments, etc. Click the “Parent/Fan Request

http://impactactionphotos.com/parent-request/

fill out the request info. form, and we’ll get back to you pronto.

When will my team and individual poses be posted online?

While our customers love the easy online ordering interface for our action shots, we have found that in order to provide the widest selection of team picture products (such as statuettes, sports cards, bobbleheads, etc.) at the best prices, and with the quickest and most reliable turnaournd, it is best to work exclusively with our local team-picture vendor to fulfill most of our team-picture orders. It enables us to provide the best possible service for our team-picture customers, and it helps us keep our business local!  Upon request, we can post your team photos for ordering by emailing us at photojoe2707@yahoo.com

What if I need it RUSH?

If you need RUSH processing and shipping for a particular item, please call 614-266-1674, or contact us at  photojoe2707@yahoo.com, or at the Contact Us link to make arrangements. We’re happy to help with awards banquets, birthdays, holidays, etc!

How do I contact Impact Action directly?

Please call 614-266-1674, or contact us at photojoe2707@yahoo.com, or at the “contact” link to send us a message.

Testimonials

"...the posters and prints I received are beautiful; made me cry (again).  I thought I was all cried out, it was a very exciting moment! Thank-you for making this possible and I appreciate the work of both the photographers and the designer"

- Carleen T

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call us: 614-266-1674

Gift Certificates

Give the gift of high-quality pictures from Impact Action Photos this year for your athlete, or loved one. When you order a gift certificate, the recipient can use the credit towards their order on any of our photo items.

HOW IT WORKS:

Simply click the button below and you will be directed to our secure PayPal order form where you will specify your gift certificate amount. You have the option of either emailing the certificate to your recipient or printing out a hard copy and delivering it yourself. Once we have secured payment for your gift certificate, we will email you the gift certificate code to use, during the checkout process. Please contact us at customerservice@impactactionphotos.com to receive your gift certificate code, upon completion of your gift certificate order. We will immediately respond with the code to use for the order.